ที่พักใน แคนคูน พร้อม Bārs

"The staff, all very professional and friendly. The pool area. The Beachwalk restaurant next to the pool was amazing for lunch. The beef fajitas specially were greatly appreciated. We had amazing pasta at the GUSTINO ITALIAN GRILL restaurant. The prices were comparable to restaurants in London. Order the tiramisu for the presentation not the taste. The location was also very nice short cab drive to the La Isla shopping centre. There are a few restaurants outside of the hotel but for I would choose the restaurants in the hotel better quality same price. The little shop in the hotel has pizza slices for a late night snack or lunch, they also had amazing ice cream. Overall an amazing stay and experience for our first time in Mexico. I also enjoyed the Spa centre at the hotel the have a equipped gym with free weights and machines."

"Aucun."

"The hotel was amazing, staff were amazing, the place was spotless, food was amazing, loads of activities,"

"Only thing we didn’t like was it could be very loud with music around the pool, maybe a few hours of no music each day would be nice or just turned down a little"

"Beautiful property with great beach area and nice sunrise, staff was nice although check in definitely took a while. Breakfast food was good"

"Constantly feeling like you are trying to be kinda scammed- we booked 2 bedrooms (so 2 adjoining rooms with 2 separate room numbers originally saying to accomodate 8 people) for 4 people and we had to pay 50 usd every day for 2 extra breakfasts because we were told those were not included and they were booked only for 2 adults and 2 children. afterwards I also read that it was an issue for many. I’ve stayed in many different properties around the world and this is honestly a scam. If this was included in the price we would have paid it absolutely fine but why ask for this on top? Also booking an ocean view room and being given one on second floor with trees overshadowing the whole view was ridiculous. We were even told at the reception the ocean view means that you are direction wise positioned to the ocean, lol. I added the picture of the view. Thankful for the lovely manager that changed our room after further complaints"

"Food and drinks were exceptional Staff couldn’t do enough for guests"

"Not enough sunbeds at pool No facilitates for showering / changing after check out"

"Private beach with sunbeds, welcoming staff, big rooms, nice buffet breakfast and al a carte dinner"

"Dirty swimming pool, overall an old hotel"

"Even though the apartment is not beachfront, it has a gorgeous view to the lagoon and the location is very convenient, since the connected mall has a great grocery store and it is pretty easy to get to the beach with Uber. The AC worked great and having a washer/dryer available was also very convenient. We had no hot water when we arrived, but they promptly replaced the whole boiler while we were out the next day, which really surprised and satisfied us."

"The room facing the building can be noisy at night because of a nearby nightclub; some furniture in the apartment and gym equipment were damaged but still usable; and a few times housekeeping forgot toilet paper, though we could always request it at reception."