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"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"พนักงานบริการดีมากทุกคน น่ารัก ดูแลเอาใจใส่ลูกค้าดีมาก อาหารเช้าดีมากๆ อร่อยทุกเมนู เตียงนอนขนาดใหญ่ น้ำแรง อุปกรณ์ในห้องนอนครบครัน โรงแรมสวย สงบ ประทับใจมากค่ะ"

ไม่มี

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"Every thing Great reception staff prob best youl find ."

Man cooking piza smoking in the kitchen area where pizza is cooked not healthy .

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"Good reef to snorkel, nice overwater bungalows, good location."

Liked all

"Really clean, big rooms, nice that you don’t need to wake up early to reserve the sunbeds. Breakfast included. Really nice beach. Cold towel and virgin shot service at the pool every day. They really made us to feel special, this was our anniversary trip."

A little bit noise from the outside in the early mornings and you always heard the ice machine used in the hallway. There was also renovation in one of the resraurants, which we did not know beforehand and there were thrilling at day time, which we heard in our room. Also a lot of other small maintain, like bug spraying in our room and men repairing aircon in front of our room in most of the days. We couldn’t eat breakfast in Tara wing because of the renovation, because they closed early every morning. Nobody told us that. A lot of bird poop everywhere and the birds in the breakfast area/tables in the beach restaurant.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Service Lots of water activities available Clean and comfortable"

Aucun.

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"Great location, just ~100 meters away from the beach. Very nice and helpful people, booked a lovely islands tour in a very good price for us and offered to help us with a number of things. Fascilitated our return to Krabi. There are 4 adorable cats in the property too. The room was a standard Thailand room for that price range, nothing to complain about."

Aucun.

"Proposed to my girlfriend on the 23/02/26 on the beach in front of our lagoon Bangalow, and she said YES"

Nothing

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"The resort is beautiful! Location is stunning - in it's own area so it's super peaceful with beautiful views of the mountains and the ocean. There's an ATM, restaurant, and general store a short 6-8min walk away. The gardens on the grounds are very well kept and really beautiful. The room was lovely, spacious, and as per the photos online. The amenities are great and wifi is good. The staff were amazing! Such beautiful, lovely, kind people and very accommodating. The food at the resort was fantastic! Very serene and peaceful place with beautiful staff and comfortable common areas (pool, bar, restaurant etc.). We didn't have time to explore the area but I know there's beautiful sights/to-do's nearby so next time we will be coming back! 100% recommend!"

The water pressure of the shower is very low, and you have to pay if you want to use a pool towel. Location is great but if you can't/prefer not to walk to the little shops just remember to bring some cash.

"Staff is amazing, the kindest people we’ve met in Ulcinj over the last 10 years. Everything is super clean, location is perfect, the breakfast is nice. Overall, a great experience for a family with a toddler!"

Aucun.

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!

"Excellent location, plenty of facilities on the grounds to choose from. Mambo beach was not too crowsded as we feared, and there was no construction in the area. Great customer service too, we appreciated the followup email asking if there is anything we need during our stay and our request was immediately granted."

Staff could have been a bit more friendlier, especially Hemingway/receptionists. Also there was a slight smell of mold in our room. You can pay in EUR, but not worth it since the change you will get back is in USD, hence losing money.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"Structure is nice, there is so many things to do, service great everyone always with a big smile and generous."

Rooms a bit small, 2 small elevators for all the people take some time. There is an huge amount of food but i for exampme dont eat meat, there is 10 diferent meat plates and only 1 fish option.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Good reef to snorkel, nice overwater bungalows, good location."

Liked all

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.