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U

Upton

27/07/2025 09:26:46

8/10
ข้อดี:

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

ข้อเสีย:

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

A

Alanna

16/03/2026 09:24:55

10/10
ข้อดี:

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

ข้อเสีย:

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

G

Groepel

30/01/2026 11:47:57

10/10
ข้อดี:

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

ข้อเสีย:

Everything was lovely!

R

Robert

13/04/2026 13:55:17

8/10
ข้อดี:

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

ข้อเสีย:

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

H

Hamed

17/01/2026 08:03:41

10/10
ข้อดี:

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

ข้อเสีย:

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

M

Muhammad

18/03/2026 13:46:33

10/10
ข้อดี:

"Breakfast was nicely made and well presented. It included international as well as local dishes."

ข้อเสีย:

If butter is served cold and honey is included, then it will become better.

I

Imthiaz

04/02/2026 09:06:13

10/10
ข้อดี:

"Service Lots of water activities available Clean and comfortable"

ข้อเสีย:

Aucun.

C

Cathy

16/03/2026 16:10:34

9/10
ข้อดี:

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

ข้อเสีย:

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

L

Lesley

24/01/2026 13:13:18

9/10
ข้อดี:

"Big clean pool, good breakfast and amazing rates !!"

ข้อเสีย:

All is a bit old but did not bother me !

J

Joanna

08/03/2026 15:59:01

10/10
ข้อดี:

"Everything was excellent.the food was very delicious everyday has every menu (that’s what we like it very much).The staff also especially in the reception was very nice and approachable.on our first day it was a little bit confusing to go in our room but there is a man a very nice man who came with us to show our room and how to get in there.Our stay was definitely perfect we came there to have a relaxation,forget the tiredness in work and also to enjoy the kids and it was really really worth it. We gonna come back for sure."

ข้อเสีย:

No i have nothing to say negative because while we are there it was perfect 😍.

S

Sandipan

03/01/2025 12:22:48

9/10
ข้อดี:

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

ข้อเสีย:

Nothing actually

F

Fakudze

16/11/2025 12:08:04

9/10
ข้อดี:

"Cleanliness, hospitality and the food was amazing not too mention the activities."

ข้อเสีย:

The fact that children are not allowed according to the bookings requirements

C

Chirag

02/03/2026 22:27:30

10/10
ข้อดี:

"Very clean, excellent services. Polite and helpful staff"

ข้อเสีย:

Nothing

L

Lubomíra

10/10/2025 09:46:07

10/10
ข้อดี:

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

ข้อเสีย:

Aucun.

M

Mikko

09/05/2023 00:50:22

8/10
ข้อดี:

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

ข้อเสีย:

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

P

Peter

16/02/2026 02:47:26

9/10
ข้อดี:

"Good reef to snorkel, nice overwater bungalows, good location."

ข้อเสีย:

Liked all

H

Heywon

10/01/2026 03:21:13

9/10
ข้อดี:

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

ข้อเสีย:

체크인 너무 오래걸려요 ㅠㅠㅠ

L

Ling

08/07/2025 02:18:30

8/10
ข้อดี:

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

ข้อเสีย:

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

R

Roman

21/02/2026 17:50:06

8/10
ข้อดี:

"Great location. Welcoming personnel. Really good breakfast."

ข้อเสีย:

All good!

K

Kamp

03/08/2025 21:11:26

9/10
ข้อดี:

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

ข้อเสีย:

Too many kids - weather was a bit rainy so they were mostly inside...

V

Vasil

02/01/2026 20:27:34

9/10
ข้อดี:

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

ข้อเสีย:

Aucun.

M

Martin

28/12/2025 21:59:33

10/10
ข้อดี:

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

ข้อเสีย:

Aucun.

M

Marina

13/01/2026 20:51:43

8/10
ข้อดี:

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

ข้อเสีย:

I've been waiting for a week to return the deposit

C

Chris

02/03/2026 16:38:00

8/10
ข้อดี:

"Breakfast selection for everybody and other restaurants for the evenings"

ข้อเสีย:

Nothing

D

Dietmar

23/01/2025 14:35:34

10/10
ข้อดี:

"Excellent place, we knew already and came back! Spacious, modern installations, great big pool area, good service and attention. Good restaurant. Great views to the sunset, excellent for a cople of sundowners."

ข้อเสีย:

Aucun.

M

Mikko

09/05/2023 00:50:22

8/10
ข้อดี:

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

ข้อเสีย:

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

M

Martin

28/12/2025 21:59:33

10/10
ข้อดี:

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

ข้อเสีย:

Aucun.

A

Adrian

16/02/2026 14:08:50

9/10
ข้อดี:

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

ข้อเสีย:

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

J

John

10/07/2025 19:46:55

8/10
ข้อดี:

"Exceptional site and lovely beaches & swimming pools with good restaurants"

ข้อเสีย:

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

Ü

Ülle

26/12/2025 15:31:54

10/10
ข้อดี:

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

ข้อเสีย:

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

D

Donna

24/02/2025 14:20:57

8/10
ข้อดี:

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

ข้อเสีย:

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

S

Selam

05/01/2026 11:17:49

9/10
ข้อดี:

"The staffs are very helpful and the rooms are very clean"

ข้อเสีย:

After we ordered the food it takes too long to get ,which is really not good

B

Birgit

29/04/2024 14:26:36

8/10
ข้อดี:

"Das Hotel hat eine Traumlage und der Strand könnte nicht schöner sein.PERFEKT!! Das Hotel und die Anlage ist in die Jare gekommen und leider nicht perfekt gepflegt :("

ข้อเสีย:

Die Hotelleiteung müsste sich mehr Mühe geben mit den Gästen in Kontakt

K

Kamp

03/08/2025 21:11:26

9/10
ข้อดี:

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

ข้อเสีย:

Too many kids - weather was a bit rainy so they were mostly inside...

P

Pornnipa

16/04/2023 14:46:43

10/10
ข้อดี:

"พนักงานบริการดีมากทุกคน น่ารัก ดูแลเอาใจใส่ลูกค้าดีมาก อาหารเช้าดีมากๆ อร่อยทุกเมนู เตียงนอนขนาดใหญ่ น้ำแรง อุปกรณ์ในห้องนอนครบครัน โรงแรมสวย สงบ ประทับใจมากค่ะ"

ข้อเสีย:

ไม่มี

H

Helen

26/10/2025 08:14:20

10/10
ข้อดี:

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

ข้อเสีย:

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

D

Dietmar

23/01/2025 14:35:34

10/10
ข้อดี:

"Excellent place, we knew already and came back! Spacious, modern installations, great big pool area, good service and attention. Good restaurant. Great views to the sunset, excellent for a cople of sundowners."

ข้อเสีย:

Aucun.

G

Gillian

27/11/2025 22:10:06

8/10
ข้อดี:

"Did not go the restaurant - went to the coffee bar which was excellent"

ข้อเสีย:

The buffet restaurant for an evening meal was not open so there were limited options on site

J

Joana

11/03/2026 07:38:48

9/10
ข้อดี:

"The amazing view, in front of the ocean, good value for money and friendly staff."

ข้อเสีย:

Aucun.

B

Beom

07/07/2023 14:21:23

9/10
ข้อดี:

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

ข้อเสีย:

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

I

Imthiaz

04/02/2026 09:06:13

10/10
ข้อดี:

"Service Lots of water activities available Clean and comfortable"

ข้อเสีย:

Aucun.

E

Elisabeth

25/12/2025 20:47:26

8/10
ข้อดี:

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

ข้อเสีย:

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

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