"The facilities were nice,the staff very friendly and the location amazing"

"the only thing is that wifi does not work in anyplace and the hot of the water take time. Breakfast included was not good"

"Good breakfast. Friendly and helpful staff. The building and rooms had character. When we arrived we were first offered a tiny split level room with a bed on each level, steep stairs and no seating - Room 3. The receptionist then offered us Room 4, which was much larger, but there was a small leak in the roof. We were then offered Room 6 which we accepted. We appreciated the flexibility."

"Hot water took a while to heat up. Our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the courtyard. Many of the remotes (TV, Aircon etc..) needed new batteries. Some bedsheets were clean but had stains."

"The architecture of the place is wonderful. And the breakfast was great. The morning staff were also very friendly. The place is located a short walk from the historic centre which was great fun. With the shutters closed we had a great night's sleep."

"The parking is a bit of an issue. To unload luggage one needs to double park in the street and the secure parking is quite a way away, four blocks. When we took the motorcycle there somebody else known to the hotel was blocking the entrance inside so we had to wait in the street until they moved their car. I then fell with the bike trying to get over the multiple kerbs into the site but that was my fault. The young lad at the reception needs to go on a training course. His personal skills were non-existant. And we have been practicing our Spanish for seven months. Too many issues with him. However morning staff were great ."

"This is a great hotel. Our room was large, the bed was comfortable, and did not creak like others commented. Air conditioning took time because the room was large but it worked well and is needed. Wifi was very good. We were on the street side, but if you close the wooden shutters they blocked out all of the noise both in the hotel and on the street. It's one block from San Francisco and 3 or 4 from the man square. Breakfast is good, Between 2 menu choice, we had eggs, beans, bread, coffee and juice."

"The only negative is the shower takes a long time to get hot water and it's never really hot, but good enough. There is a smell from the shower and/or toilet, but thus is common in many parts of Mexico. We kept the lid down and the door closed."

"Todo muy bien. Excelente hotel . Muy bonito , limpio"

"Todo bien."

"위치가 좋다. 역사지구에 위치해 명소 접근이 좋다. 식민지 시절 건축물을 개조한 호텔이 과거로 돌아간 느낌을 준다"

"Aucun."

"El hotel es una edificación de estilo colonial, muy bien ambientada y conservada que da la sensación de estar en una casona de dicha época pero con todos los servicios modernos, además la ubicación te permite trasladarte a pie a diferentes puntos de interés cultural y turístico ya que se encuentra a solo unas cuadras de catedral, palacio de gobierno, casa de Morelos, entre otros. El personal está atento a las necesidades de los huéspedes, ofrecen servicio de estacionamiento mediante valet parking."

"Aucun."

"Buen precio y buena ubicación, cerca de los mercados, iglesias, museos y puntos turísticos del centro. Nos hospedamos un sábado y a pesar de que en la misma calle del hotel hay bares que operan hasta la madrugada, dentro de la habitación no se escuchaba tanto ruido. Habitación de buen tamaño, con las amenidades básicas para una estancia de pocas noches. Es pet-friendly. El personal es amable. Para usar el estacionamiento, el auto se debe entregar al personal del hotel, que lo lleva a un garage cercano"

"Aucun."

"La ubicación, la cercanía de comida y personal muy servicial."

"Todo estuvo bien."

"Lo evidente es la arquitectura y la ubicación. Lo que hace la diferencia es el trato de su personal, siempre atentos, amables y con excelentes recomendaciones."

"Además de las camas solo habia un taburete pequeño. Una silla de altura normal vendría perfecta."