"The owner! He was so friendly and nice! He was the best! I slept very well, the room was quiet. I also liked the location."

"Aucun."

"Hotel owners are great. Helpful and pleasant. Well stocked kitchen and option to washer and dryer."

"Aucun."

"I am the Spanish girl, Lidia, who visited Jerusalem for Holy Week to see everything related to Christianity (Holy Sepulchre, Place of Ascension in the Mount of Olives, Pater Noster Church, Christ's Prison, Stations of the Cross, etc) and also the Jewish neighborhood with things like the Ark of Covenant, King David's Tower, Kotel, etc. The owner was a very kind Jewish man who treated me very well knowing that I am a Christian. It was a pleasure to share experiences with lovely Jews who helped me in different circumstances in Jerusalem!! About the hotel, I got a good room with a little fridge, comfortable bed and a big bathroom. It was also clean. I will repeat in the future for sure and I send greetings to the owner of the hotel!! Thanks for everything, Lidia"

"Aucun."

"Kaplan Hotel is 100% worth every penny. The staff are super helpful and respectful, and the check-in was really smooth and easy. The room was clean, cozy, and had everything I needed for a comfortable stay. The vibe of the place is super chill and welcoming—perfect for relaxing after a day out exploring. The location is amazing—just a 15-minute walk to the Old City and close to tons of shops, restaurants, and public transport. You can get pretty much anywhere in the city without any hassle. The price is very reasonable for what you get, especially considering how central it is. The room cleaning service was excellent—everything was always spotless when I came back. Overall, a great stay and I'd totally recommend it to anyone visiting Jerusalem!"

"Aucun."

"Awesome...so properly run, very friendly, best location, awesome price, updates fresh paint etc, ...has been and will be my best place to stay in jerisalem after flying there from across the world! Well done!"

"No complaints at all"

"The hotel proprieter went out of his way to make us feel at home. We arrived early and he gave us a room to rest in, which was very kind of him to do so. The kitchen facilities had everything we needed and tea coffee milk was provided. The location was very good, with plenty of cafes shops etc and within walking distance of the Jaffa gate. Easy access to Trams and the Train and bus station about 4 stops away. If your arriving by Taxi the Ibis hotel is in the next street so you could ask to be dropped off there as Jaffa street is not accesible by taxi. The Jaffa gate is a 10 minute walk away. The Hotel in my opinion is clean and comfortable and good value for money."

"There are two flights of stairs if you are staying on the top floor. Which was fine for us. Just be aware there is no lift."

"Super location - everything what we want to see was very easy accessible"

"Nothing - we had all what we needed"

"Perfect location, really close to the station, tram lines and old city. There is an Aroma next door, which was a bonus for us. The host was hilarious and really welcoming. The room was really clean and great for the night."

"Aucun."

"Nice hotel in the heart of Jerusalem with easy access to sights, restaurants and shops. The room was clean, easy check-in, Nathan (the owner) was very lovely and welcoming. Since my friend was sick, Nathan extended our check-out time without hesitation. Thank you, again, Nathan for this and helping us get to the train station! I would def stay there again."

"We only stayed for one night and really had all we needed, so no negative points :)"

"Basic and small room but clean with an en suite shower and toilet, TV, Aircon and a balcony. No food but loads of places very near including Machneh Yehuda. Close enough to hear the entertainment from Kikar Zion at the end of Ben Yehuda but good enough double glazing to almost completely block it out."

"Nothing much really not to like. Does very much what it says "on the tin" - nothing fancy but location is perfect and value for money is excellent."