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"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Food not so inspiring

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

"The management, in particular Bruno The bed The views"

Aucun.

"Une douce ambiance dès l'arrivée, une jolie chambre adorablement décorée pour la St Valentin, un personnel au petit soin sont là pour vous accueillir. La chambre est magnifique et je fais un petit feu dans le poêle pour notre plus grand plaisir. Une belle table au restaurant le soir, toujours dans une douce ambiance campagnarde et distinguée. Un séjour d'une nuit en tout point remarquable."

rien

"Apparently we got upgraded which was great, very large executive 1 bedroom. Ocean View was nice, pool area on roof was great. Quiet"

Only issue was the shower, hot and cold temp faulty, water pressure poor.

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"Location was perfect for us and breakfast was good - not many choices but good."

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

"Loved everything! Super comfortable more like a 5 Star than 4"

A few maintenance issues in the bathroom which were attended to

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

NA

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"The staff were very friendly and accommodating. We had a problem with the heating in the room and on the third night they changed us to another room, which was great."

The first room we had was very cold as the heating was not working.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Rooftop pool and spa was excellent..Room cleaned every day with fresh towels etc..Staff always were smiling..Beach 50 meters from hotel was amazing..Lots of restaurants to choose from and taxi rank bang opposite hotel..Fantastic 🙃"

Breakfast could have been better..There was no smoked salmon which I love, and there was not a lot of different cheeses and cold meats for me..Otherwise very good

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Good location Very friendly staff Food also very good"

Nothing

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Good location Very friendly staff Food also very good"

Nothing

"Great place to stay for a few nights. The bed was BIG and very comfy. Super friendly staff and the patio/restaurant is great. Delicious coffee and breakfast. Also very good for dinner. The servers are super friendly"

Aucun.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"It was really cosy and comfortable stay. Staff was very helpful and ready to assist. I really enjoyed staying and it felt relaxing. Bathroom is very spacious and beds are comfortable. General room setup is very good offering lot of storage and working space without compromising the mobility."

Hotel was bit far from city center and there is no close local bus stop. However, for people who don't mind bit of walk it is very good. One window couldn't be closed completely but I didn't notice it right away. I am sure staff would come and check it, but it made general feel in room bit more cold than it should be.

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"พนักงานบริการดี ห้องพักสะอาด อยู่ใกล้สถานีรถไฟ ร้านอาหาร สะดวกในการเดินทาง"

บางคืนเครื่องปรับอากาศไม่เย็น

"The bed was quite comfortable. The location was excellent. Overall, it offered good value for money for basic necessities."

It would be appreciated if amenities such as a kettle could be provided.

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Comfortable beds, nice shower. The staff is friendly and helped me with all my needs. The restaurant is great."

Prices are very high, but the normal for French Guyana. Kourou is not a city for pedestrians. So, there is no good location - everything is far for a walk. By car, it is really close to the space center.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Aucun.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"Beautiful location, great restaurant, updated rooms, friendly staff"

The need for transportation if you wanted to go anywhere else.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.