PLEY Hotel

"Warm welcome and outstanding service. The staff remembers me and thoughtfully made arrangements to accommodate my sensitivity to noise, which I truly appreciated. The team is highly professional and extremely trustworthy. I was able to leave valuable belongings with complete peace of mind for several days. The location is ideal, just a 5-minute walk from the Arc de Triomphe and the Champs-Élysées. Special thanks to Adèle, Anysia, Tobiaze, and Fanny for their kindness, support, and exceptional assistance."

"Nothing"

"Location was excellent, clean hotel and staff are very friendly. Karen is an excellent lady with superb customer service very kind and helpful same as Nicole."

"None"

"Room was bigger and brighter than expected. Bathroom was the same. Location was easy to access. Hotel aesthetics were very nice. We also tried the pizza last night and it was very tasty."

"Two elevators were too small and slow. Most days, one of the two was broken, which made things difficult. Cleanliness was not good. Breakfast was basic and the same every day."

"Great!!!!! And everything from the decorations till the staff. Location is superb!"

"Nothing"

"The room was spacious and clean for a hotel room in Paris. The location was great and the staff was nice enough. They give you two bottles of water every day and the room had a kettle and a coffee machine. Our room faced the back the building, overlooking a very big patio so, it was very silent and light."

"One the reading lamp on the side of the bed was broken. The pillow was very high and they didn´t have other pillow options."

"The team was very welcoming and the rooms where great. The theme of the hotel was super cool and the location was exceptional. We got connecting rooms and the kids loved it. The AC was comfortable and it's a short walk to the key attractions."

"Aucun."

"The staff were very kind and friendly, especially in the restaurant and bar — they were excellent. The environment was calm and clean, in an exceptionally great location. Access to tourist attractions, the metro, and restaurants was very easy."

"Aucun."

"I really liked the style and vibe of the Hotel — it had character and a clean theme. The staff were very friendly and helpful."

"The major issue was the lifts — both were very small, fitting only about 3 people. Also, the hotel's app wasn't fully functional, so we had to contact staff directly for most things."

"Tobias on reception is an exceptional customer service representative. He was so helpful to us I could not praise him more. Also Julian on check out was extremely kind and helpful."

"Aucun."

"We had a truly wonderful stay at Pley Hotel Paris! 💫 From the moment we arrived, we were welcomed with warmth and professionalism. The staff were exceptional — friendly, attentive, and always ready to assist, which made our stay even more enjoyable. We stayed in a connecting room, which was incredibly comfortable and perfect for our family. The space was thoughtfully designed, quiet, and cozy — ideal for relaxing after a day exploring the city. Everything was clean, well-equipped, and stylish, with beautiful Parisian touches. The hotel’s location is fantastic — close to the Champs-Élysées and many great restaurants and shops. We felt truly cared for and at home. We would absolutely stay here again and highly recommend Pley Hotel to anyone visiting Paris! 💖"

"Aucun."