เซอร์วิสอพาร์ตเมนต์ ในติมอร์ตะวันออก

"Everywhere was close, to spa, to village, to winery"

Pool needs to be renovated, tiles were missing. Also walls in wellness could be painted.

"El hotel en general es muy bonito, y la piscina está muy Bien: Mis chamos no querían salir de la piscina, en especial por el pequeño "Parque" acuático que tienen en las instalaciones de la piscina. Las piscinas las mantienen muy Bien limpias, incluso fuimos testigos de la limpieza exhaustiva que realizaron a la piscina de niños. El personal de mantenimiento le damos un buen "pulgar arriba". Se nos daño la cerradura y la cambiaron Al mismo momento en el que lo reportamos, a pesar de que tenían "various casos de emergencia" que necesitaban atender. Muy bien por El líder de mantenimiento."

El desayuno fue un desastre. Cuando llegamos nos asignaron una muchacha para hacerle seguimiento a nuestra "experiencia" en El hotel y nos dijo: "El desayuno es a la Carta, así que no hay que preocuparse". La verdad es que solo habían 3 tipos de desayuno y eran sumamente estrictos (no se podía cambiar pan por arepa por ejemplo). La Carta decía "huevos Al gusto", sin embargo no había huevos hervidos. A la final nos lo prepararon (porque Les explicamos que eran para Los niños) no sin antes mostrar una cara de desacuerdo y "volteada de ojos" no muy agradable. Por otro lado, El hotel estaba casi full (hecho corroborado por Los mismos administradores / trabajadores del hotel), y la disponibilidad de mesas era escasa, en incluso se hacían colas, especialmente, cerca de la hora de cierre del restaurant (10a.m.). Como especialistas en Gerencia e Ingeniería de costos, entendemos claramente que el objetivo de servir "desayunos a la Carta", es tratar de bajar costos (no toman en consideración que bajar costos en la situación de ocupación en la que se encontraban significa incrementar estrés a su personal y al turista), sin embargo eso se puede hacer con El hotel a poca ocupación (quizas igual o menor Al 30-40%) no con el hotel a 80% de ocupación. La mejor manera de manejar la comida con dicha ocupación, es preparar desayunos tipo Buffett. Se lo hicimos saber a la Gerente encargada del restaurant, sin embargo la misma no recibió la sugerencia de buenas maneras.

"It was nice experience with this Hotel i recommend ..All there good staff Recpeatin Omani or Expat."

Aucun.

"The interior of the village and the balcony to the boats"

N/a

"Large and clean rooms. Bathroom had 2 wash basins and nice products. Great location in the Port area and very close to IglooFest venue"

Everything was good. We prefer harder beds and found this too soft for the back support

"Fairly spacious. Comfortable bed. Decent lighting. Good shower. Places to put wash bags ( frequently forgotten in many hotels)"

Limited places to put clothes. Couldn’t work the outside blinds to shut out the street lights. Limited on street parking

"It was a clean & comfortable. The host was energetic & gave us some good recommendations."

Aucun.

"It was clean, centrally located and yet quiet. The cordiality of the staff."

Nothing

"The hotel is great. The rooms are huge, with two toilets, kitchen and everything else you need, even an iron and ironing board. They changed towels every few days."

Aucun.

"Everything went perfectly overall. A special mention to Sophie, the housekeeper, for her kindness and great work!"

Aucun.

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"The property was clean, well equipped and well maintained. The little beach was lovely with enough sun beds for everyone. There are only 4 restaurants in walking distance (one was around d 18 mins up the hill on the main road) and one bar that closes at 7pm. The Bucaneer shop is not very well stocked and the nearest supermarket is a drive away."

The pool was cleaned daily but could do with a midday skim as there’s a lot of tree debris that falls in. The beach is a thoroughfare for cruisers that have been dropped off for the day to get to the public beach

"We had a suite which had plenty of space. Very quiet at night so we slept really well. Excellent breakfast!"

Aucun.

"location is good. easily access to the nearby restaurants and parks. excellent service and silent atmosphere."

nothing special to point out.

"The activities, aqua zumba was great. The bus to the beach was brilliant"

Aucun.

"They clean the rooms every day, always change towels, nice staff."

Maybe the indoor pool had to be accessed through the outside, but maybe it was because the hotel was currently undergoing renovations. And maybe there were no changing rooms in the pool area.

"Everything! The staff were exceptionally friendly and helpful and go out their way to never say no! Management was very accommodating and visible. The room looked much better than the pictures and was very clean. All the amenities necessary was provided in the room with a bonus plate of chocolates. The bed was comfortable! Overall, the Anne guest house was outstanding! There is honestly not enough space for me to write all the compliments I have for this guest house."

The tv in the room is small and the tv options are limited in the room but it is not something that makes me not want to come back. I will definitely return.

"Great location - central but quiet. Large bedrooms and full bathroom."

Kitchen is tired. Bathroom was cramped with very little leg room between the toilet and edge of the bath - not easynif you have guests who have mobility issues. Large in-oom mobile floor.air condition unit however did not adequately service the bedrooms which were stuffy and overheated.

"We arrived after 8.30 so there was no one at the desk. However, the instructions to enter were very clear, and we got to our room successfully. On entry, it was really cold and not enough blankets, so sleep was not good on the first night.We didn't know how to turn on the heating and the TV was not set up. There was no milk to make a beverage, so we had to try and find a shop for the simple supplies. We found a number to call on the following day, "which was Sunday," and a very helpful young man sorted out the problems. Overall, our stay was pleasant,and once the issues were sorted, and staff are very friendly and helpful."

The fact that there was no basics for arrivals at night.

"It's very laid back. Good location. Cats for company."

The leak under the kitchen sink was an issue after a while

"Excellent staff Nice swimming pool Clean Only 3km from Deshires"

Wi - Fi not good had to use own data

"Breakfast was very good. Location was ideal, in the centre for restaurants etc. Area felt very safe in the evening,"

Key card for lift was problematic. Lounge was a litle sparsely furnished.

"The hotel is great. The rooms are huge, with two toilets, kitchen and everything else you need, even an iron and ironing board. They changed towels every few days."

Aucun.

"Very close to everything. Clean. Amenities were good. Had everything you needed."

Sofa bed could be better.

"Proximité avec le centre ville et des principaux commerces. L'accueil et les relations avec le personnel."

Quelques difficultés pour avoir de l'eau chaude à certains moments.

"The bed was comfortable. The studio room. was spacious and clean.. The kitchen had everything.Staff were friendly. But the view was more beautiful overlooking the sea."

There was no hot water in the studio apartment..at least they should have installed a hot water heater in the shower would be better. the WiFi keeps going on and off.The TV had only 4 to 5 channels.Well, it's Solomon Islands. Everything there is yet to be upgraded.

"- The staff was super friendly and helpful. We felt really welcomed. - The breakfast choice was great and it was brought to our room at the times we chose. - The pension has a coffee machine and some cake downstairs, so one can help themselves at any time. - Our room was very clean and smelled nicely"

- Sadly the noise isolation is very bad in the room and you can hear people in the hallway like they are next to you.

"Best accommodation we have stayed in for all South America and central America. It has everything and is convenient for everywhere. Including beach."

Aucun.

"Loved the room and location. Walking distance to the beach and sea"

Aucun.

"Very nice and helpful personnel, spacious house, good location, two swimming pools, peaceful and quit surroundings"

The wifi doesn't work at all uptsairs Some drawers were dusty and the terrace with the table and chairs were not cleaned

"Localização, o serviço de valet é ótimo! O café da manhã é excelente! Quarto bem espaçoso e equipado, cama confortável e a localização excepcional!"

Apenas uma lâmpada perto do guarda-roupa estava queimada

"Daily cleaning, in very good location, room comfortable, a 24 hours open restaurant nearby"

Aucun.

"The receptionist is very kind. She helped me a lot. Thank you."

Aucun.

"The apartment was stocked with many basic food items: Bread, butter, margarine, tea, instant coffee, salt, pepper, sugar, juice, milk, coke, and snacks, to the best of my memory. This was essential because we arrived at 3:00 AM and had to be ready for a tour at 6:00 AM. Also, some of that is expensive to buy when you must leave it behind if you are only there a few days. We liked that there was a security guard there and the building and area felt safe. Laundry facilities."

Nothing.

"Close to everything, stylish boho design, clean, comfortable beds"

was there in the winter and the shower was cold although the room was warm

"Full totality of the stay. Location, staff, rooftop spa area."

Nothing.

"Very clean and spacious in a quiet neighbourhood. 10 mins to a little beach and 25 mins walk to the old center. Johnny is very welcoming and speaks excellent English and Dutch amongst other languages. He arranged airport transfers and transfers to Cidade Velha which all went smoothly. There is a cafe and few restaurants round the corner and a pretty restaurant by the beach."

Aucun.

"Good value for money, excellent location and awesome staff. Will definitely rebook there on our next visit."

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